Welcome to Gloria Christian School ("we", "our", or "us") — a School Management Information System ("Platform") designed to streamline school operations, administration, academic management, and communication for educational institutions.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our web application, mobile application, and related services (collectively, the "Services"). By using Gloria Christian School, you agree to the practices described in this policy.
This policy applies to all users of the Gloria Christian School platform, including school administrators, teachers, parents, students, and other authorized personnel.
2.1 Information You Provide
- Account registration details (name, email address, phone number, role/designation)
- School and institution profile information (school name, address, accreditation details)
- Student records (full name, date of birth, student ID, class, academic performance)
- Parent/guardian information provided during enrollment or registration
- Teacher and staff details entered by school administrators
- Communications submitted through in-app messaging, support requests, or feedback forms
2.2 Information Collected Automatically
- Device information (device type, operating system, browser type, screen resolution)
- Log data (IP address, pages visited, time spent, error logs, date and time of access)
- Usage analytics (features accessed, actions performed within the platform)
- Mobile device identifiers (when using our mobile application)
2.3 Information from Third Parties
- Authentication data from single sign-on (SSO) providers such as Google Workspace for Education
- Payment and billing information processed through our authorised payment gateway partners
We use the information we collect to provide, maintain, and improve the Gloria Christian School Services. Specifically:
| Purpose | Examples |
|---|---|
| Service Delivery | Manage student records, class scheduling, attendance, grading, and reports |
| Account Management | Create and manage user accounts, roles, and permissions |
| Communication | Send notifications, announcements, and alerts to parents, teachers, and staff |
| Security & Compliance | Detect fraud, enforce Terms of Service, comply with legal obligations |
| Support | Respond to inquiries, troubleshoot issues, and improve user experience |
| Billing | Process subscription payments and issue invoices to subscribing institutions |
We do not use student data to serve advertising, and we do not sell any personal data to third parties.
We do not sell, trade, or rent your personal information. We may share data only in the following limited circumstances:
- Within Your Institution: School administrators can access data belonging to their own institution. Users only see data they are authorised to view based on their assigned role.
- Service Providers: Trusted third-party vendors (e.g., cloud hosting, email delivery, analytics) who process data solely on our behalf and under strict data processing agreements.
- Legal Obligations: When required by law, court order, or governmental authority, or to protect the rights and safety of our users and the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with appropriate notice to affected users.
All third-party service providers are contractually bound to handle your data securely and only for the purposes we specify.
Gloria Christian School takes the security of your data seriously. We implement industry-standard safeguards, including:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Role-based access control (RBAC) to limit data access to authorised personnel only
- Regular security audits and vulnerability assessments
- Automatic session timeouts and multi-factor authentication support
- Secure, redundant cloud infrastructure with regular backups
While we strive to protect your information, no system can guarantee absolute security. We encourage users to maintain strong passwords and to report any suspected security concerns to us immediately.
Gloria Christian School is designed for use by educational institutions and may involve the processing of data belonging to minors (students under the age of 18).
- Student data is entered and managed exclusively by authorised school personnel.
- We do not knowingly collect personal information directly from minors without the consent of their educational institution and/or parent or guardian.
- Schools subscribing to Gloria Christian School are responsible for obtaining all necessary parental or guardian consents required under applicable local laws and regulations.
- Student data is never used for advertising, profiling for commercial purposes, or shared with third parties except as described in this policy.
- Parents and guardians may request access to their child's data through the school administrator.
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention obligations.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to certain types of data processing, including direct marketing.
- Withdrawal of Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
Institutional data requests should be submitted by the designated school administrator. Individual requests may be made by contacting us directly at the details provided in the Contact Us section.
We use cookies and similar tracking technologies to maintain user sessions, remember preferences, and understand how the platform is used. The types of cookies we use include:
- Essential Cookies: Required for the platform to function (e.g., session management, authentication).
- Analytics Cookies: Help us understand usage patterns to improve the platform (e.g., pages viewed, features used).
- Preference Cookies: Store your settings such as language and display preferences.
You may manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform.
We do not use third-party advertising cookies or tracking pixels for marketing purposes.
Gloria Christian School integrates with carefully selected third-party services to deliver certain features. These may include:
- Cloud infrastructure providers for hosting and data storage
- Email and SMS notification services for sending alerts to users
- Payment gateway providers for processing subscription fees
- Analytics platforms for internal usage monitoring and performance improvement
Each third-party service provider is bound by their own privacy policies and data processing terms. We only share data necessary for the specific service function. Links to any external websites or resources are provided for convenience and we are not responsible for their content or privacy practices.
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting, and reporting obligations.
- Active Accounts: Data is retained for the duration of the active subscription.
- After Account Termination: Data may be retained for up to 90 days to allow for data export requests before permanent deletion, unless a longer period is required by law.
- Anonymised Data: Aggregated or anonymised data may be retained indefinitely for product analytics and improvement purposes.
Schools may request early data deletion by contacting our support team prior to or at the end of their subscription period.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the revised policy on this page with an updated "Last Updated" date
- Notify subscribing institutions via email or in-app notification for significant changes
Your continued use of Gloria Christian School following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
We aim to respond to all privacy-related requests within 14 business days.